Privacy Policy

Last updated: 2026-Feb-27

Effective date: 2026-Feb-27

Your privacy is very important to us.

This Website User Privacy Policy sets out how Elle Holistic Coaching Inc. website collects, uses and discloses the personal information obtained through our websites.

Personal information” means information about an identifiable individual as defined under Alberta’s Personal Information Protection Act (PIPA).

We collect personal information with your consent and only for purposes that a reasonable person would consider appropriate in the circumstances.

Our websites include: www.elleholisticcoaching.ca  

  • READ THIS PRIVACY POLICY CAREFULLY BEFORE MAKING USE OF ANY OF THE WEB SITES OR THE SERVICES.
  • BY USING THE WEB SITES OR THE SERVICES, YOU AGREE AND CONSENT TO THE PRACTICES AND POLICIES DESCRIBED IN THIS PRIVACY POLICY, AND TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION (AS HEREINAFTER DEFINED) BY US IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY.
  • IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, OR DO NOT HAVE THE AUTHORITY TO AGREE TO ANYTHING IN THIS PRIVACY POLICY ON BEHALF OF YOUR ORGANIZATION, DO NOT MAKE ANY USE OF ANY OF THE WEB SITES OR THE SERVICES

Children’s Privacy

Elle Holistic Coaching Inc. Website and Services are not intended for or directed to children under the age of 18.

We do not knowingly collect personal identifiable information from children under 18.

 In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Canada’s Anti-Spam Law

Elle Holistic Coaching Inc. has implemented a series of practices to comply with the consent and unsubscribing provisions for Commercial Electronic Messages (CEMs) in Canada’s Anti-Spam Legislation (CASL). Where consent is required by CASL, Elle Holistic Coaching Inc. ensures that recipients have expressly opted-in or have given their implied consent to receive electronic messages from Elle Holistic Coaching Inc.

Use of Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website may use “cookies” to understand user preferences, improve website performance or analyze traffic and engagement.  

Currently, Elle Holistic Coaching Inc. website uses standard administrative cookies (such as wp-settings-1 and wp-settings-time-1). These cookies are strictly functional; they are created only for logged-in administrators to store dashboard preferences. They do not track visitors, collect personal information, or perform any profiling

You can adjust your privacy preferences regarding the use of cookies and similar technologies through your Internet browser at any time. Disabling cookies may impair your user experience and disable certain features of the website.

Third-Party Services

We use trusted third-party tools (such as booking systems, email platforms, or analytics tools).
These services have their own privacy policies, and we are not responsible for their content or practices.

Elle Holistic Coaching uses Google Analytics to collect information on our websites. Individuals may opt out of Google Analytics by visiting the Google Analytics opt-out page.

Elle Holistic Coaching Inc. uses Practice Better to manage client booking, payment and all health information.  This platform falls under Elle Holistic Coaching Inc.’s Privacy Impact Asssment completed and approved by the Office of the Information and Privacy Commissioner of Alberta.  No health information is collected on Elle Holistic Coaching Inc. website unless the user willingly does on the Contact Form at their own risk.  

Social Media Tracking Pixels

We do not use social media tracking pixels.

User Consent

On our website, you are giving consent to collect your personal information when using the contact form or subscribing to our newsletter.  

Personal Information Collected by Elle Holistic Coaching Inc.

During a visit to our website, it will be clear when Elle Holistic Coaching Inc. will collect personal information. We may collect the following types of information on the website:  

Personal Information

  • Name
  • Email address
  • Phone number
  • Any information you voluntarily provide through contact forms
  • Booking forms, Discovery Calls and Nursing services are delivered through Practice Better

Non-Personal Information

  • Browser type
  • Device information
  • Pages visited on our website
  • Time spent on the website

This information helps us improve our services and user experience.

How We Use Your Information

Information collected when using our website is used to:

  • Respond to your inquiries and messages through our website contact form
  • Improve website content
  • Develop new products and services
  • Send updates, newsletters, or relevant information (only if you opt-in)

Storage of Personal Information

Elle Holistic Coaching Inc. website is hosted on secure infrastructure with industry-standard protections, including SSL encryption (HTTPS) and firewall protections. Website data is stored in Canada and is not transferred internationally.

Personal information collected by Elle Holistic Coaching Inc. during access to our website is stored in secure data storage to prevent unauthorized access, use and disclosure. Elle Holistic Coaching Inc. stores the information for as long as necessary for the purposes stated in this Policy or as required by law.

Retention of Personal Information

Personal Information will be retained in accordance with this policy for as long as may be necessary or relevant for the purpose(s) of collection, or as may be required or permitted by applicable law, after which time your Personal Information may be made anonymous or destroyed unless you further consent to its continued retention.

Access to Personal Information

Elle Holistic Coaching Inc.’s Privacy Officer will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information.

We may require you to verify your identity before you access your Personal Information. We will use reasonable efforts to comply with your request.

We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious.  In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.

Disclosure of Personal Information

Elle Holistic Coaching Inc. will not sell, share or otherwise distribute personal information except as provided in this Policy.

Elle Holistic Coaching Inc. will disclose personal information only when required by law, court order or governmental regulation, or if such disclosure is necessary in support of any criminal or other legal investigation or proceeding.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.

We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.

Data Protection & Security

Elle Holistic Coaching Inc. uses appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies. 

In communicating with us, you should be aware that e-mail is not a fully secure medium.

Elle Holistic Coaching Inc. is intended to serve Alberta residents.  Data protection principles are applied globally, in line with international best practices.

Data Breach Notification

In the event of a data breach involving your personal information collected using our website, we will notify you and the Office of the Information and Privacy Commissioner of Alberta as required by law.

Updating Information & Correcting Errors

Since we use your personal information to provide goods or services to you, it is important that the information be accurate and up-to-date.  If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.

Health Disclaimer & Sensitive Information

Our website may discuss topics related to various health topics. Any information shared is:

  • Educational and supportive only
  • Not a replacement for medical diagnosis or treatment

If you share sensitive health-related information, we treat it with strict confidentiality.

Registration for a course or digital product of Elle Holistic Coaching Inc.

Any courses or digital products are offered through Practice Better.

Any information collected through Practice Better, including personal, health and payment information falls under the safeguards and measures of that platform and covered under Elle Holistic Coaching Inc.’s Health Information Privacy and Security Manual.

Electronic Correspondence (Email and Newsletter)

Elle Holistic Coaching Inc. uses a third-party provider, MailChimp, to send newsletters and updates to individuals who have elected to receive these communications. Subscriber lists are stored on a secure MailChimp server. MailChimp provides Elle Holistic Coaching Inc. with statistics on email campaigns, such as the rate of opening, link clicks, and unsubscribe rates. These analytics are used by Elle Holistic Coaching Inc. to monitor trends and improve campaigns.

External Links

Our websites may include links to other organizations’ websites.

Elle Holistic Coaching Inc. provides these links for the user’s information and convenience. Elle Holistic Coaching Inc. is not responsible for the content or the privacy practices of other sites.

Updates & Conditions of Use

Elle Holistic Coaching Inc. will update this Policy as necessary to reflect changes to our personal information practices. These changes will be noted on Elle Holistic Coaching Inc.’s corporate website (www.elleholisticcoaching.ca). Use of our websites indicates your acceptance of Elle Holistic Coaching Inc.’s Website User Privacy Policy.

Privacy Officer Contact

Questions, comments or concerns regarding this Policy should be directed to our Privacy Officer:

Dani Smith

dani.smith@elleholisticcoaching.ca

403-966-9298